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Are you looking to elevate your wellness offering and stand out as a world-class wellness destination? Discover how Odyssey can innovate and elevate your guest experience.
Our comprehensive suite of services is designed to help boutique wellness properties stand out, enhance guest satisfaction, and drive sustainable revenue growth. Whether you're building from the ground up or refining existing offerings, we provide tailored solutions to meet your goals.
Choose from partial or full-stack of services and contact us to customize a package that is perfect for your business goals.
Choose one of our service offerings or go all-in for ultimate results
- Position Your Brand for Success: Craft a cohesive and authentic identity that resonates with wellness travelers.
- Visual Identity: Develop logos, taglines, and design assets that reflect your mission and values.
- Storytelling: Share your unique narrative to connect emotionally with your target audience.
- Topline Brand Copy: Develop elegant topline brand copy that you can use across your channels and communication.
- Press Strategy: Create a strong press strategy to target growth markets in unique and meaningful ways that drive results for minimum output.
- PR Implementation: Watch your brand skyrocket to a leading destination through your customized multiple channel strategy including print and digital media with our global press partners
- Cultural Integration: Customize offerings to align with local traditions, enhancing authenticity.
- Partnership Development: Collaborate with local artisans and wellness experts to enrich guest experiences.
- Tailored Programming: Design localized activities that resonate with your audience and connect your brand to your community.
Ideal for boutique hotels, wellness destinations and fitness/health studios looking to establish a recognizable brand that builds trust and attracts loyal, wellness-focused guests.
- Strategic Planning: Align goals with realistic, actionable plans for sustained growth.
- Data-Driven Insights: Use analytics to predict trends and make informed decisions.
- Revenue Optimization: Develop pricing strategies to maximize occupancy and profitability.
- Sales Training: Equip your team with the skills and tools to close deals and upsell services.
- Monthly and Quarterly Targets: Use market data, key performance and growth metrics to create goals and stretch goals and ensure success for your sales planning.
- Performance Monitoring: Track key metrics to identify areas for improvement and plan for continued and sustainable growth across the revenue channels in your business.
Ideal for properties that want to stay ahead of market trends and optimize decision-making and for businesses aiming to boost online visibility and attract high-value guests.
- Channel Management: Leverage distribution platforms effectively to increase bookings.
- SEO Optimization: Drive traffic with high-ranking content tailored to wellness travelers.
- Content Marketing: Deliver engaging blogs, videos, and social media posts that nurture and convert.
- Paid Advertising: Strategic campaigns that maximize ROI and attract high-value guests.
PR
- Awareness Campaigns: Build anticipation and awareness for your property before launch or relaunch.
- PR and Influencer Relationships: Leverage partnerships to position your brand as a wellness destination of choice.
COMMUNITY + LOCALIZATION
- Community Engagement: Foster local and global buzz around your offerings.
Perfect for new or transitioning properties aiming to create buzz and position themselves as wellness leaders, stay ahead of market trends and create effortless, consistent messaging.
- Design of Wellness Spaces: Optimize your fitness, movement, yoga, meditation and holistic services spaces
- Holistic Offerings: Create bespoke wellness programs featuring yoga, meditation, fitness, and spa treatments.
- Experiential Elements: Incorporate activities like sound healing, nature immersions, and personalized retreats.
- Sustainability Integration: Design eco-conscious programs that reflect modern wellness values.
- Upsell Program Creation: Increase your customer spend with programs and products that will authentically connect with and elevate your guest experience.
- Visiting Practitioners: Our network is your network. Access the best fitness and wellness providers to visit your destination.
Ideal for properties that want to attract wellness travelers seeking world-class, comprehensive, transformative experiences.
- Operational Architecture: Creation of your 80:20 - your business operations blueprint
- Clear & Effective Job Descriptions: Set up your business and team for success with clarity on role responsibilities to get your team moving faster, better and stronger
- Streamlined Processes: Implement systems to ensure consistency, efficiency, and exceptional guest experiences.
- Quality Assurance: Regular audits and improvements to maintain high standards across all services.
- Resource Management: Optimize staffing, inventory, and scheduling for smooth operations.
Best for businesses looking to create or simplify business operations while maintaining top-tier services.
- Talent Acquisition: Attract and retain the best talent for your property.
- Employee Engagement: Create a culture of motivation, wellness, and satisfaction.
- Policy Development: Ensure compliance and alignment with best practices in the hospitality industry.
- Skill Building: Empower your team with knowledge in wellness principles and guest engagement.
- Leadership Development and Talent Acceleration: Foster strong leadership and build your pipeline to inspire and sustain success.
- Ongoing Education: Provide continuous learning opportunities to keep your team ahead of industry trends.
Essential for businesses seeking to build a motivated, loyal, happy and wellness-focused team.
- Virtual Consulting: Refine strategies, troubleshoot challenges, and optimize results through ongoing online support.
- Digital Tools and Templates: Access resources to streamline operations and marketing.
- Performance Analytics: Use data-driven insights to continually improve your offerings.
- Online Team Training: Prepare your team to deliver exceptional service, build culture and deliver memorable guest experiences aligned with your brand differentiation.
- Executive Coaching: Empower executives to refine their leadership style, tackle business challenges, and achieve personal and professional growth.
- New Managers Mentoring & Development: Prepare your managers for success with mentoring programs designed to build their confidence, skills, and leadership abilities.
Perfect for properties seeking continuous improvement and tailored expert guidance.
“Erin is redefining wellness globally, beginning from the inside out.
Her work with our team has inflitrated every part of our business, improving not only our team engagement but also our client relationships and retention."
- David, Urban Rest
06 / 06
“Erin's work with my team has transformed our global company culture.
It's also improved our communication, client relationships and financial results."
- John, United Kingdom
05 / 06
“Erin is a wonderful coach and person. She's warm, positive, friendly with great vibes”
She helped me reimagine and redefine my business strategy for greater success in all areas of my company.
- Chungpuo, China
01 / 06
“Erin has a great way of striking the balance between being spiritual and staying connected with reality.”
- Andrew, Australia
02 / 06
Erin's personality is so authentic and its evident in every session I've done with her. She's super genuine, has an amazing vibe and is extremely passionate about her art.
- Pallavi, Australia
03 / 06
“Mindfulness with Erin has made me calmer, more focused and less stressed.
Erin radiates positive energy and you take it away with you after finishing a session.”
- Jennifer, USA
04 / 06
OUR BRAND VALUES
Innovate Fearlessly
Deliver with Intention
Foster Meaningful connections
Empower for Growth
Lead with Integrity
Your brand values are at the heart of everything you do. Every service, offering and touchpoint with your guests is an opportunity to build a world-class wellness brand with stand-alone unique selling point that is both innovative and timeless.
What Makes Us Different
We don’t just consult; we co-create your brand vision, strategy and execution to set you apart as an industry leader.
Odyssey combines passion, expertise, and a personal touch to help your property thrive—where wellness meets innovation, strategy and growth.
WE care about you carving your legacy as a leading provider of wellness and outstanding guest experience.
Trusted by properties like
Hotel Komune
Nihi Sumba
Escape Haven
Mantra Wellness
The Asa Maia
Uluwatu Surf Villas
We collaborate with wellness retreats, luxury hospitality brands, boutique spas, and purpose-driven lifestyle businesses to create transformative, wellness-centered experiences. From holistic hotels to mindful travel destinations, we help brands elevate guest experiences, foster deep connections, and drive lasting impact.
Whether you're a boutique startup or an established brand, we provide tailored solutions designed to elevate your business, enhance guest experiences, and exceed your goals.
